What Shipping Methods Are Available?
We use air and sea freight based on your choice, product type, and budget. You receive the full breakdown before confirming your order.
Do You Ship Internationally?
We ship from China and UAE to Tanzania. For other locations, you contact our support team.
How Long Will It Take To Get My Package?
Delivery timelines depend on supplier handling and transport schedules. You receive an estimated timeframe before payment.
What Payment Methods Are Accepted?
We accept mobile money, bank transfers, and approved digital payments.
Is Buying On-Line Safe?
We use secure payment systems. Your details stay protected. You receive updates throughout the process.
How do I place an Order?
You share product details, links, quantities, and variations. Our team checks prices and shipping rates. You confirm and pay. We process your order.
How Can I Cancel Or Change My Order?
You cancel or change an order only before we purchase from the supplier. Once payment is processed, no edits are allowed.
Do I need an account to place an order?
You place an order with or without an account. An account helps you view history, invoices, and updates faster.
How Do I Track My Order?
You receive a Order ID and use our tracking page or update from our team after your shipment is processed. You follow your package through each step until delivery.
How Can I Return a Product?
You contact our support team with your order number and proof of purchase. We review your case based on our refund policy. If approved, you receive instructions for the return process.